Terms of Use
TERMS OF USE FOR INTENDED PARENTS (CANADA)
Last Updated: January 16, 2026
These Terms of Use ("Terms") govern your access to and use of the Family Seed
platform ("Platform") as an intended parent ("you" or "Intended Parent"). By creating an account
or using the Platform, you agree to be bound by these Terms and applicable Canadian
law.
1. ACCEPTANCE OF TERMS
By creating an account or using the Platform, you confirm that you have read,
understood, and agree to be bound by these Terms. If you do not agree, you must not
use the Platform.
2. ELIGIBILITY & REGISTRATION
2.1. You must be at least 18 years of age and legally capable of entering into a binding
agreement under Canadian law.
2.2. You agree to provide accurate, truthful, and complete information during
registration and onboarding.
2.3. You are responsible for maintaining the confidentiality of your account credentials
and for all activity conducted through your account.
2.4. Family Seed may suspend or terminate accounts that provide false, misleading, or
incomplete information, subject to applicable law.
3. PERMITTED USE OF THE PLATFORM
3.1. The Platform may be used solely for legitimate family-building and fertility-
related purposes.
3.2. You may search donor profiles, view information, and communicate with donors
only in accordance with donor privacy and anonymity settings.
3.3. You must not use the Platform for commercial, exploitative, research, or non-
personal purposes.
3.4. You agree not to attempt to circumvent privacy, anonymity, or platform safeguards.
4. DONOR INFORMATION & CONFIDENTIALITY
4.1. Donor information is provided solely for discovery and consideration purposes.
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4.2. You must respect all donor anonymity and disclosure preferences.
4.3. You must not download, record, disclose, share, publish, or distribute donor
information outside the Platform without explicit authorization.
4.4. Donor information must not be used for commercial, promotional, or unrelated
purposes.
4.5. Unauthorized use or disclosure of donor information may result in immediate
account termination and legal action.
5. COMMUNICATIONS & CONDUCT
5.1. All communications must be respectful, appropriate, and lawful.
5.2. Harassment, coercion, discrimination, pressure, or inappropriate conduct is strictly
prohibited.
5.3. Family Seed reserves the right to monitor communications only as necessary to
enforce these Terms, ensure safety, or comply with legal obligations.
5.4. Violations may result in suspension or termination of your account.
6. SUBSCRIPTIONS, FEES & PAYMENTS
6.1. Family Seed offers free and paid subscription tiers with varying features and access
levels.
6.2. Subscription features, pricing, and availability may change from time to time.
6.3. Fees are disclosed at the time of purchase.
6.4. Refunds, cancellations, and billing matters are governed by the applicable refund
policy and Canadian consumer protection laws.
6.5. Family Seed does not guarantee compatibility, donor availability, or outcomes
regardless of subscription level.
7. ROLE OF FAMILY SEED
7.1. Family Seed is a technology platform that facilitates discovery, verification, and
information sharing.
7.2. Family Seed is not:
• A fertility clinic
• A medical provider
• A donor agency
• A legal service provider
7.3. All medical procedures, legal agreements, screenings, counselling, and
expense reimbursement arrangements occur outside the Platform and are the responsibility of
the intended parent and third-party professionals.
8. NO MEDICAL OR LEGAL ADVICE
8.1. Information provided on the Platform is for general informational purposes only.
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8.2. Family Seed does not provide medical, genetic, psychological, or legal advice.
8.3. You are encouraged to seek independent medical and legal advice before
proceeding with any fertility or donation-related decisions.
9. NO GUARANTEES & ASSUMPTION OF RISK
9.1. Use of the Platform is voluntary.
9.2. Family Seed makes no guarantees regarding donor availability, compatibility,
outcomes, or success.
9.3. Family Seed is not responsible for outcomes arising from off-platform interactions or
third-party services.
10. ACCOUNT TERMINATION
10.1. You may deactivate your account at any time.
10.2. Family Seed may suspend or terminate accounts for violations of these Terms,
misconduct, misuse of donor information, or legal compliance concerns, in accordance
with Canadian law.
10.3. Termination does not affect obligations arising from agreements entered into
outside the Platform.
11. LIMITATION OF LIABILITY
To the fullest extent permitted under Canadian law, Family Seed shall not be liable for
indirect, incidental, or consequential damages arising from your use of the Platform.
Nothing in these Terms limits liability where such limitation is prohibited by law.
12. GOVERNING LAW & JURISDICTION
These Terms are governed by the laws of Canada and the laws of the province or
territory in which the intended parent resides.
Any disputes shall be resolved in the courts of competent jurisdiction within Canada.
13. CHANGES TO TERMS
Family Seed may update these Terms from time to time. Material changes will be
communicated through the Platform. Continued use constitutes acceptance of the
updated Terms.
Questions about this terms of use? Contact us at info@familyseed.ca.
